Otterly Brilliant Limited is a private limited company with registration number 16652836, and registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

You can contact the data protection officer by e-mailing: oscar.kennedy@otterlybrilliant.co.uk.

This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you request information from us, or you choose to purchase products or services from us. We also collect information when you voluntarily complete customer surveys, or provide us with feedback.

We may collect the following information:

• Name and job title title
• Contact information including e-mail address
• Demographic information, such as postcode, preferences and interests
• Website usage data
• Other information relevant to client enquiries
• Other information pertaining to special offers and surveys
• Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process any orders you may place, manage your account, and if you agree, to email you about other products and services we think may be of interest to you.

Otterly Brilliant will not share your information for marketing purposes with other companies.

In processing your order, we may send your details to the relevant software vendor, and their authorised supply-chain representatives (e.g. distributors). We may also send your information to, and use information from, credit reference agencies and fraud prevention agencies.

Marketing
We would like to send you information about products and services that we, and our partners, provide which may be of interest to you. If you have consented to receive marketing communications from us, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please e-mail us at oscar.kennedy@otterlybrilliant.com.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at oscar.kennedy@otterlybrilliant.co.uk. We will not charge you for providing this information.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or update information that you think is inaccurate. Please e-mail us a oscar.kennedy@otterlybrilliant.co.uk.

You have a right to complain to the ICO about how data is being handled by Otterly Brilliant – you may register your complaint by clicking here.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information, visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell your how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was updated on 11th March 2026 to comply with GDPR requirements.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

• by e-mail – at oscar.kennedy@otterlybrilliant.co.uk
• Or by using our contact form